Privacy Policy
01st April 2025 - Latest Update
Exptrip (“we,” “our,” “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, www.exptrip.com (the “Site”), or our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing address, passport/travel details, payment information, and login credentials.
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Non-Personal Information: Browser type, IP address, session data, device identifiers, and browsing activity on our Site.
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Third-Party Data: Information we may receive from partners, affiliates, or service providers (such as airlines, hotels, or payment processors).
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Friends & Family Information: If you provide contact details of others (e.g., for bookings), you confirm that you have their consent.
2. How We Use Your Information
Your data is used to:
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Process bookings, payments, and provide travel-related services.
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Communicate with you regarding reservations, offers, or service updates.
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Improve our services, user experience, and website functionality.
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Personalize your experience and recommend relevant offers.
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Comply with legal, tax, or regulatory obligations.
3. Data Sharing
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We do not sell or rent your personal data.
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Information may be shared only with:
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Authorized employees of Exptrip (strictly on a need-to-know basis).
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Trusted third-party service providers (airlines, hotels, payment processors, insurance companies) to fulfill your bookings.
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Legal authorities if required by law or to protect our rights.
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If you click links to third-party sites, their privacy policies will apply, and we are not responsible for their practices.
4. Data Security
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Your information is stored on secure servers with multiple layers of protection, including firewalls and access controls.
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Only authorized personnel can access personal data.
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While we take strong measures, no online system is 100% secure, and you share data with us at your own risk.
5. Data Transfers & International Users
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All personal data is processed and stored primarily in India (HQ location).
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If you are accessing our services from the USA, Canada, or other countries, please note that data protection laws may differ from those in your country.
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Regardless of location, we apply strong safeguards to protect your data and comply, where applicable, with:
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India’s Digital Personal Data Protection Act, 2023 (DPDP Act)
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GDPR (General Data Protection Regulation) for EU/EEA visitors
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CCPA (California Consumer Privacy Act) for California residents
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PIPEDA for Canadian residents
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6. Data Retention
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We retain personal data only as long as necessary to fulfill services, comply with laws, or resolve disputes.
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You may request deletion of your data by contacting us (see Section 9).
7. Children’s Privacy
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Our services are not directed to children under 13 years of age.
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We do not knowingly collect personal data from children. If we discover such data, we will delete it immediately.
8. Your Rights
Depending on your location, you may have the right to:
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Access, update, or correct your personal data.
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Request deletion of your personal data.
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Object to certain data processing activities.
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Withdraw consent (where applicable).
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Opt out of marketing communications.
You can exercise these rights by writing to us at info@exptrip.com.
9. Changes to this Policy
Exptrip may update this Privacy Policy from time to time. Updates will be posted on our Site with the “Effective Date” at the top. Please review periodically.
10. Contact Us
If you have any questions about this Privacy Policy or data protection practices, you may contact us at:
📍 Exptrip (Head Office – India)
✉️ Email: info@exptrip.com